Frequently asked questions
Shipping & Delivery
Do you offer free worldwide shipping? Yes, we provide free worldwide shipping on all orders.
Will I have to pay import or customs fees for international shipping? No, you will not encounter additional import or customs fees. Because we produce our artworks locally through our global partnerships, your order is fulfilled within your own region. This eliminates unexpected costs and ensures a seamless delivery process.
Can I track my order? Yes, once your order has been crafted and dispatched, you will receive a confirmation email containing a tracking code. This allows you to monitor the progress of your shipment and see exactly when your new artwork will arrive.
Returns & Satisfaction
Can I return my order? We strive for your complete satisfaction with every purchase. If for any reason you are not entirely pleased with your artwork, you may return your order within 30 days of receipt. To initiate a return, please reach out to us at info@thewallartboutique.com and we will guide you through the process.
Quality & Artistry
What is the quality of the prints? We use premium Giclée printing technology with archival pigment-inks. This ensures museum-grade quality with vibrant colors and exquisite detail that will not fade over time, allowing you to enjoy your artwork for decades.
Do the prints come with a white border? To stay as true to the artist's original vision as possible, our prints are carefully curated without artificial white borders. This ensures the artwork makes a direct impact and fits seamlessly into modern frames and interiors.
What materials are used for the canvases and frames? We use high-quality, sustainable materials for all our products. Our canvases are made from premium tactile fabric, and our frames are crafted from FSC-certified wood, ensuring a luxurious look that is also environmentally responsible.
Sustainability
Are your products environmentally friendly? Sustainability is a core value of our boutique. All our paper, frames, and canvases are FSC-certified, guaranteeing that the materials are sourced from responsibly managed forests. By producing on demand and printing locally, we further minimize our carbon footprint and prevent overproduction.
Why is my order produced locally? We print your artwork as close to your delivery address as possible through our global network of professional print shops. This significantly reduces CO2 emissions and eliminates unnecessary international shipping while ensuring faster delivery.
Customer Support
Is it possible to order a custom size? As a specialist with one of the largest collections available, we offer a wide range of standard sizes. If you have a specific request for a custom size, please contact us at info@thewallartboutique.com to discuss the possibilities.
How can I contact you? If you have questions about a specific work or need interior advice, feel free to reach out via our contact form or email us at info@thewallartboutique.com. We strive to provide a thoughtful response within 24 hours on business days.